TBI injuries can be difficult for insurers to evaluate because many symptoms—headaches, dizziness, memory problems, mood changes, sleep disturbance—aren’t always visible on imaging. In Pottstown, as in the rest of Pennsylvania, adjusters will typically look for objective support that your symptoms were real, consistent, and connected to the incident.
What helps most:
- Emergency and early medical documentation (what you reported right after the injury)
- Follow-up treatment records (not just one visit)
- Work/activity limitations (restrictions, missed shifts, reduced productivity)
- Consistency over time (symptoms described the same way to different providers)
If your records don’t line up—such as gaps in treatment, delayed care without explanation, or accounts that change—your claim can shrink even when you’re genuinely struggling.


