A diagnosis of concussion (or another traumatic brain injury) is important, but it’s not the only evidence that matters. In Herrin and across Illinois, insurance adjusters typically look for:
- A clear timeline from the incident to the first medical evaluation
- Consistency between your reported symptoms and what clinicians documented
- Functional impact (how symptoms changed work, driving, sleep, relationships, and routine tasks)
- Treatment follow-through (and reasons for any delays)
Head injuries frequently involve symptoms that don’t show up on a single scan. That’s where your medical records need to do the heavy lifting—especially notes from follow-up visits, therapy providers, and doctors who document limitations.


