If a resident falls in or around Vienna, the first priority is medical evaluation. But while you’re arranging care, it’s also important to begin building the record.
Do these steps early:
- Ask for the incident documentation: the fall report, nursing notes, shift logs, and any communications about the event.
- Request the resident’s post-fall assessments: especially for head injuries, dizziness, suspected fractures, or changes in behavior.
- Write down your timeline: the approximate time of the fall, what staff told you, and how the resident’s condition changed afterward.
- Preserve what you receive: discharge paperwork, imaging reports, medication lists, and follow-up instructions.
In West Virginia, delays or missing documentation can become a major dispute point. Acting quickly helps preserve the details that often decide whether a claim is straightforward or contested.


