When you’re dealing with a resident injury, the first priority is always medical care. But the steps you take right after a fall can strongly affect what evidence is available later.
Do this early:
- Request the incident report and care notes as soon as possible (your family advocate can help you keep track of what’s provided and when).
- Write down a timeline: approximate time of day, staff present, what was said afterward, and any symptoms noticed before or after the fall.
- Preserve discharge and follow-up paperwork from emergency care—especially imaging results and instructions.
- Ask about fall-risk documentation: whether the resident had a documented risk level, transfer instructions, and monitoring plan.
Be cautious about informal statements. Facilities and insurers sometimes request quick answers while details are still shifting. It’s often wise to have counsel review what you’ve been asked to sign or confirm.


