Your first priority is medical care. After that, the next steps can strongly affect whether a claim is taken seriously.
- Ask for the incident documentation immediately (and request copies where permitted): fall report, shift notes, and any post-fall monitoring records.
- Get the injury details in writing: where the resident fell, what the staff observed, whether there was a head strike, and what symptoms were noted afterward.
- Write down your timeline the same day: who was present, what time you were told, what changed in the resident’s condition, and how the facility described the fall.
- Preserve discharge and follow-up records: imaging results, ER notes, therapy plans, and medication changes.
In Texas, the clock on legal options can move faster than families expect—so it’s smart to get guidance early, even while the resident is still recovering.


