In the hours and first days after a fall, the goal is twofold: protect the resident medically and preserve the facts that determine whether negligence can be proven.
Start with medical care. Even if injuries seem “minor,” head impacts, fractures, and internal bleeding risks may not be obvious immediately.
Then document the timeline. If you can do so safely, write down:
- the approximate time the fall occurred
- where it happened (hallway, bathroom, near a transfer area, etc.)
- what staff said about the circumstances
- what changed afterward (pain, dizziness, confusion, inability to walk)
Request incident and care records. Pawtucket families typically face the same frustrating pattern: the facility moves quickly to close out the incident while families are still trying to understand what happened. Ask for copies of relevant documentation through the proper process.


