Before you worry about paperwork or legal next steps, focus on what protects the resident and preserves the record.
- Get medical evaluation right away. Even “minor” falls can lead to internal injuries, head trauma symptoms, or complications from pain and immobility.
- Ask for written details of what happened. Request the incident report, nursing notes, and any documentation of the resident’s condition before and after the fall.
- Track a timeline while it’s fresh. Note the approximate time, who was on shift (if you know), where the resident was, and what symptoms appeared afterward.
- Request copies of relevant medical records. In Oregon, you generally have the ability to obtain records through the proper channels—your lawyer can help you make requests efficiently.
If the facility contacts you asking for a quick statement, don’t rush. Early conversations can become part of the facility’s narrative, so it’s smart to consult an attorney first.


