In many injury claims, the incident itself is only part of the story. Families in Williston often report that the biggest frustration comes after the fall—conflicting accounts, unclear documentation, or delays in addressing symptoms that should have triggered immediate escalation.
Common examples we look at include:
- Notes that don’t match what family members were told about the resident’s condition
- Gaps in observations after a head impact or suspected fracture
- Inconsistent reporting across shifts
- Care that didn’t align with the resident’s known mobility limits or cognitive needs
Even if a fall is described as “unavoidable,” North Dakota residents still have the right to reasonable safety planning and appropriate response when an injury occurs.


