After a fall, the most important step is medical care—but what you do next can directly affect how well the legal record holds up.
Do these early actions:
- Get and keep copies of incident paperwork the facility provides (and request additional records if something is missing).
- Track the timeline: exact time of the fall, when staff were notified, when symptoms were evaluated, and when treatment began.
- Write down witness details while they’re fresh—who was present, what they saw, and what staff said afterward.
- Ask about the resident’s fall-risk plan: what it said before the incident, and whether it was followed.
In New York, documentation and timely notice matter. If you wait too long, it can become harder to obtain records, preserve evidence, and meet applicable deadlines.


