Before you think about claims or paperwork, focus on two priorities that also matter legally:
- Get medical care immediately (especially for head injuries, dizziness, hip pain, or sudden confusion).
- Start preserving the evidence while it’s still fresh.
If possible, ask the facility for the incident documentation and the resident’s care record from the relevant shift. In New Jersey, time limits apply to many injury claims, and missing documents early can make it harder to establish what the facility knew and how it responded.
Tip for Garfield families: if your loved one is transferred to a hospital, keep every discharge instruction, imaging report, medication list, and rehab plan. Those records often become central to showing how the fall was handled afterward.


