Right after a resident falls, the priority is medical evaluation. But what happens in the hours and days afterward can affect both health outcomes and a future claim.
Do this early:
- Ask whether the resident should be evaluated for head injury, fractures, dehydration, or medication-related dizziness.
- Request the incident report and a copy of the care plan/risk assessment that was in place at the time.
- Write down the timeline while it’s fresh: approximate time, location, who was working, what the resident complained of, and what staff communicated.
- Keep copies of discharge paperwork, imaging results, and follow-up instructions from clinics/hospitals involved in the care.
Avoid these common mistakes:
- Don’t make statements “off the record” to staff or insurers that guess about fault or minimize symptoms.
- Don’t delay getting records—Minnesota residents and families often assume documentation will be automatic, but it may not be provided quickly or completely.
If you’re unsure what you can safely say or request, an experienced attorney can help you protect the record without creating unnecessary friction.


