Baltimore-area families often first learn about a fall through a call late in the day or a rushed update from staff. After that, the resident may be transferred to an emergency department, imaging may be ordered, and care plans may be revised. The problem is that the most important evidence—incident logs, shift notes, video system footage (if available), and internal communications—can be difficult to obtain later.
A prompt legal review helps families:
- Preserve key records while they’re still accessible
- Track the timeline between the fall, assessment, and treatment
- Evaluate whether the facility followed required standards of resident safety


