After a fall, your immediate priorities should be medical and documentation-focused.
- Get medical care right away — even if the resident “seems okay.” Head injuries, medication side effects, and fractures can be missed without evaluation.
- Request the incident report and care notes from the facility as soon as you can.
- Write down a timeline while memories are fresh: when the resident was last assisted, where the fall occurred, what staff told you, and what symptoms appeared afterward.
- Preserve discharge paperwork and imaging (ER reports, CT/X-ray findings, follow-up instructions).
In Iowa, there are legal time limits for filing claims. The sooner you start organizing the record, the easier it is to respond to the facility’s version of events and protect your options.


