In long-term care facilities across Florida, falls aren’t always avoidable. But in Marathon, families frequently report a similar pattern after incidents: limited time to review what happened, rushed conversations with facility representatives, and difficulty obtaining clear documentation—especially when the resident is medically unstable.
That’s why our approach starts with what Marathon families can control immediately:
- Stabilize the resident first, then begin evidence collection the same day (as allowed)
- Track communications with staff and medical providers in a simple timeline
- Request incident documentation through the facility’s process rather than relying on informal summaries
This early organization matters because facility records may be updated, and memories can fade—especially when staff turnover or shift changes occur.


