In Connecticut facilities, falls often occur during predictable moments—transfers, toileting, bathing, dressing, or trips to common areas. In New Haven in particular, many residents spend time in shared spaces where circulation is busy: hallways leading to dining rooms, activity areas, and therapy spaces. Even minor lapses—an unsafe floor condition in a high-traffic route or insufficient assistance during a transfer—can raise the risk of head injuries, fractures, and complications that worsen over time.
A key point for families: the facility will have an incident report and a narrative ready. Your job is to make sure the record reflects what really occurred—what staff knew about the resident’s fall risk, what safeguards were in place, and whether monitoring and follow-up were adequate.


