If a loved one falls in a facility, the immediate focus must be medical care. But in parallel, Patterson families should start documenting—because the details you capture early often make or break a claim later.
Do these right away:
- Ask staff for the incident report and any nursing notes related to the fall.
- Record the time, location (room, hallway, bathroom), and what the staff said about how it occurred.
- Preserve any discharge paperwork and follow-up instructions from physicians.
- If you suspect head injury, ask specifically about observation protocols and whether the resident was monitored appropriately after the fall.
Important: Avoid giving recorded statements or signing documents you don’t understand before speaking with an attorney. Facilities and insurers may use early wording to narrow responsibility.


