In the first hours and days after a fall, the goal is twofold: protect the resident’s health and preserve information that may later be needed to establish negligence.
- Get prompt medical care. Head injuries and internal bleeding can be delayed. Insist that symptoms and observed behavior are documented.
- Ask for the incident details in writing. Who was present, what time it occurred, where the resident was, and what staff did immediately afterward.
- Request relevant facility records. In Loma Linda, families often find that paperwork is scattered across departments—nursing notes, incident documentation, care plans, and medication records. A lawyer can help you request and interpret what matters.
- Start your own timeline. Include when you were notified, what you were told, and any changes you observed after the fall.
California law can impose time limits on filing claims, and the evidence you need is often time-sensitive. Acting early helps avoid gaps.


