Right after a fall, the priority is medical care. But for California families, the next step is equally important: protecting the evidence while it’s still available.
Consider taking these immediate actions:
- Get the resident evaluated—especially after head impact, suspected fractures, dizziness, or a change in behavior.
- Ask for the incident report and request the facility’s documentation of what staff observed, when they observed it, and what actions were taken.
- Write down your timeline (time of fall, what you were told, symptoms noticed afterward, who was present).
- Request copies of nursing notes and care plan updates that relate to mobility, fall risk, supervision, and transfers.
In many El Segundo-area cases, families discover gaps later—missing details in reports, delayed documentation, or care plans that didn’t reflect what the resident needed. Early organization helps prevent those issues from becoming obstacles.


