Before you think about claims, focus on the two priorities that also protect your rights:
- Get medical attention immediately (especially for head injuries, dizziness, or any change in behavior). Request that symptoms and results are clearly documented.
- Start a “fall timeline” while details are still fresh. Write down: the approximate time, where the fall occurred (bathroom, hallway, transfer area), what staff told you, and what changes you noticed afterward.
In practice, families in the Camp Verde area often run into a common problem: the facility’s written account may not match what the family remembers. A clear timeline makes it easier to compare accounts to incident reports, nursing notes, and ER documentation later.


