In small-to-mid sized communities like Ontario, the early details can make or break liability. Insurance investigations often focus on:
- Whether the dog was under reasonable control at the time of the incident (leash, restraint, supervision)
- Whether the owner had notice of dangerous tendencies (prior complaints, prior incidents, or known aggressive behavior)
- Whether the location increased foreseeable risk—for example, a yard where neighbors pass regularly, an apartment common area, or a property near pedestrian traffic
Even when you believe the bite was obvious, adjusters may argue the situation was “unexpected,” “provoked,” or that you were somewhere you shouldn’t have been. Your ability to answer those disputes depends heavily on what you document soon after the bite.


