In many Conway cases, the dispute isn’t over whether a burn occurred—it’s over what the burn caused after the initial ER visit.
Insurers frequently look at:
- Whether treatment followed quickly (burns can deepen after the first hours)
- How consistently you documented symptoms like pain, reduced movement, or breathing issues
- Whether your medical course matches the mechanism (hot liquids, flames, chemicals, electricity)
- Whether complications developed (infection risk, scarring, nerve pain)
If you delayed care because of cost, transportation, or work scheduling, that doesn’t automatically kill a claim—but it can affect how the defense argues severity and permanence.


