Most online tools use broad averages. But Westbrook claims tend to hinge on details that don’t fit neat ranges, such as:
- Whether the burn occurred from steam/hot liquids (common at home and in food service) or from electrical/chemical exposure (common in maintenance, manufacturing, and trades)
- The presence of face, hand, joint, or airway involvement
- Whether treatment required follow-up care over weeks or months (scar management, therapy, additional procedures)
- How quickly symptoms were documented and treated after the incident
In Maine, insurers expect medical records to line up with the incident narrative. If there’s a gap between the burn and the documentation—or if the medical record doesn’t clearly connect later complications to the original injury—settlement discussions can stall or shrink.


