Pressure injuries are most likely to occur when a resident has limited mobility (from illness, advanced age, or post-surgery conditions) and the facility fails to consistently manage the risk factors.
In our experience with Utah cases, families frequently report a timeline that looks like this:
- Early skin redness or soreness was noticed, but follow-up assessments didn’t happen as quickly as expected.
- Care plans existed, yet day-to-day notes (turning, skin checks, moisture control) don’t match the resident’s clinical progression.
- Wound care orders were updated, but the resident’s condition worsened—suggesting prevention and response weren’t adequate.
Because families in Orem may be coordinating care during busy seasons (winter weather, holiday travel, and summer schedules), delays in getting prompt explanations and records can feel especially overwhelming.


