Injured workers in Amherst may experience similar diagnoses—back strains, knee problems, repetitive-use shoulder issues—but still end up with very different outcomes. That’s because insurers evaluate claims through specific lenses:
- How consistently your restrictions are documented by your treating provider (and whether they match what you actually can do on the job).
- Whether the wage impact is provable—including the type of work you do and how your employer tracks time.
- Whether the timeline holds together: when you reported symptoms, when treatment began, and when medical improvement (or lack of it) is documented.
- Whether disputes arise early—for example, around whether the incident truly caused the condition or whether the level of impairment is supported.
An AI estimator may produce a plausible range, but it generally can’t see the details an adjuster and the Massachusetts process will focus on.


