The first few days after a crash are where many UM claims are won or weakened—mostly because evidence is time-sensitive.
Do this quickly after a collision:
- Document the scene while you still can. Photos of traffic control (signals, lane markings, signage), vehicle positions, and visible injuries matter.
- Get the crash report number. In Texas, the police report becomes a key anchor for the UM claim.
- Preserve surveillance. Businesses near popular corridors and shopping areas often overwrite footage quickly. Ask for it sooner rather than later.
- Track symptoms day-by-day. In Texas, insurers look for consistency between your reported symptoms and your treatment timeline.
- Keep every medical appointment. Missed care gives adjusters a “gap” to argue injuries weren’t caused by the crash.
Avoid:
- Giving a recorded statement before you’ve reviewed what the insurer is really trying to confirm.
- Accepting a quick check that doesn’t match what you’ll need if your treatment continues.
- Relying on verbal promises from adjusters—UM disputes get decided by documentation.


