When you’re injured, it’s hard to think clearly. But your first few actions can determine how smoothly your UM claim moves.
1) Prioritize treatment and follow-up care. Texas insurers will expect a credible connection between the crash and your symptoms. Missing appointments or stopping treatment early can create delays or disputes.
2) Lock in the accident details while they’re still available. In a smaller community, evidence can still disappear quickly—especially dashcam footage, surveillance from nearby businesses, and witness contact information. If you’re able, write down:
- Where you were traveling (direction, approximate time)
- Weather/road conditions
- What you remember about the other driver’s conduct
- Any witnesses and what they saw
3) Get the crash report and keep everything you sign. Ask for a copy of the police report and store it with photos, medical paperwork, and any correspondence from the insurer.
4) Be careful with recorded statements. Adjusters may ask questions designed to narrow coverage. Even if you want to cooperate, it’s often wise to have an attorney review what you plan to say—especially if fault is likely to be disputed.


