Your next steps can shape whether the claim moves forward—or stalls.
Do this early:
- Get the crash report and confirm the details match what you remember (date/time, roads, direction of travel).
- Document the scene if you’re able: vehicle positions, traffic control, lighting conditions, and any visible road hazards.
- Preserve witness information—especially in New Castle where many people may be nearby for work, school, or local errands.
- Seek treatment and keep follow-ups. Insurers commonly focus on whether injuries were addressed promptly and consistently.
Be cautious with recorded statements. Adjusters may ask questions that sound harmless but can create confusion later—particularly if you’re still trying to remember details from the day of the crash.


