After a collision, you may assume the “other driver” is responsible and that your insurer will simply handle everything. UM claims are different: your own insurance company becomes the decision-maker, and it will typically focus on:
- Whether the crash facts match your statement
- Whether your injuries are supported by medical records
- Whether coverage applies under your policy terms
- How much your claim is worth based on evidence
In Lumberton, claims often stall when there’s a gap between the crash date and the medical documentation that follows. That’s especially true when symptoms worsen over days—something many NC insurers scrutinize.


