Your UM claim usually improves when you act while details are fresh—especially after collisions around high-traffic intersections and shopping corridors where surveillance footage may be overwritten.
Right away:
- Get the crash report (Kentucky police reports are often central to early claim decisions).
- Document the scene: photos of vehicle positions, traffic signals, lane markings, and any hazards.
- Identify witnesses you can actually reach (employees, nearby drivers, or pedestrians who saw the impact).
- Seek medical care even if symptoms seem minor. UM insurers frequently scrutinize the timeline between the crash and treatment.
Be careful with statements: If an insurer calls for a recorded statement, don’t assume “being honest” is enough. What you say can shape fault disputes and how they argue your injuries were (or weren’t) caused by the crash.


