You don’t need to “figure out the law” right away—but you do need to protect your injury claim while evidence is still fresh.
1) Get medical care even if you feel “okay.” Some injuries (like whiplash, concussion symptoms, and soft-tissue damage) can show up later. In West Virginia, medical documentation matters because it helps connect your treatment to the crash.
2) Tell the truth, but keep it tight. Insurance adjusters may ask for a recorded statement. Stick to basic facts and avoid speculation about fault or how bad the injuries “might be.”
3) Preserve rideshare details. Save any trip info you can access (time, pickup/drop-off, driver details, and where the crash occurred). If your phone records are intact, back them up.
4) Photograph what you can. If you’re able, capture:
- Vehicle positions and roadway layout
- Traffic signals/signage near the scene
- Visible damage and any hazards
- Cross streets and skid marks (if present)
5) Get the crash report number. If police responded, obtain the report number and the responding agency info.
If you’re overwhelmed, a structured intake process can help you capture these details while you’re still dealing with pain and appointments.


