Most claims rise or fall based on early evidence and early decisions. After an Uber or Lyft crash, focus on what you can control:
- Get medical care and follow up even if symptoms seem “minor.” In Washington, delays can give insurers an easy narrative.
- Write down a timeline while it’s fresh: where you were in the trip (pickup, on-route, drop-off), what lane you were in, traffic conditions, and what anyone said immediately after.
- Capture scene details if possible (before it’s cleaned up): road markings, traffic signals, curb/shoulder layout, lighting, and visible vehicle damage.
- Preserve rideshare info: trip screenshots, driver details, and any in-app messages you still have access to.
- Be careful with recorded statements. Adjusters may ask leading questions—your answers can affect how they frame fault.
If you’re wondering whether an “AI intake tool” can help you organize this quickly: it can be useful for prompting a timeline and listing documents. But it can’t replace a lawyer’s job of evaluating liability, coverage, and evidence in a way that protects your settlement rights.


