Before you worry about paperwork or “who pays,” handle the basics that protect your health and your claim:
- Get medical care right away (urgent care is still care). Rideshare injuries sometimes worsen over 24–72 hours.
- Request a crash report if police responded. If not, gather the other driver’s info and incident details.
- Document the scene if you can do so safely: lane positions, traffic signals, lighting conditions, and any visible ride markings.
- Write down your timeline while it’s fresh—how the pickup/drop-off was happening, what you remember about speed, braking, and turns.
- Avoid recorded statements to insurers until you’ve spoken with counsel.
In Pleasanton, where commutes and errands can involve fast-moving traffic and quick curbside stops, the early facts often decide how liability is argued.


