If you’re able, focus on safety and documentation before anything else:
- Get medical care right away. North Carolina law and insurance expectations often turn on whether injuries are documented promptly.
- Preserve rideshare details (trip receipt, driver name/vehicle info, time and location). In Charlotte, crashes can happen during pickups, drop-offs, or while you’re walking near traffic—trip status and exact timing can matter.
- Write down your timeline while it’s fresh: where you were headed, what the driver did, traffic conditions, and what you noticed about speed, signals, or lane position.
- Save scene evidence if you can: photos of vehicle positions, lighting (day/night), weather, and any hazards near curbs, crosswalks, or parking exits.
- Be cautious with statements to insurers. Adjusters may ask for recorded or written statements early; what you say can become part of their defense.
If you’re considering an “AI intake” tool to organize your incident details, that can be helpful for capturing facts—but it should not be the final step. A lawyer still needs to review your evidence and protect your rights.


