After an Uber or Lyft crash, the most important steps are usually the least glamorous—but they can make or break your claim.
- Get medical care right away (even if you think it’s “just soreness”). In Michigan, delayed treatment can give insurers an opening to argue your symptoms aren’t accident-related.
- Document the scene while you can: traffic lights/signs, lane positions, weather/road conditions, and any visible damage.
- Write down your timeline: what you remember immediately after impact, whether you were inside the vehicle, and where the pickup/drop-off happened.
- Save rideshare details: trip time, pickup location you remember, and any app notifications you still have access to.
If you’re tempted to “handle it yourself” because you want speed, remember: in rideshare cases, early mistakes can create later delays.


