Kentucky injury claims often hinge on early documentation. In Richmond, that can be especially important when the scene changes quickly—cars move, weather shifts, and witnesses go home.
Do these things first (if you’re able):
- Get medical care promptly (urgent care, ER, or follow-up with your doctor). Even if you “feel okay,” some injuries show up later.
- Write down a timeline while it’s fresh: where you were headed (work, home, event), what road you were on, and what you noticed about speed, traffic flow, and signals.
- Capture what’s local to the scene: photos of vehicle positions, lane markings, crosswalks, curb areas, and anything that shows how/where the pickup or drop-off occurred.
- Ask for the incident report number from police (if one was filed) and save any exchange of information.
- Preserve rideshare trip details in your app (time, route, pickup/drop-off location, and driver account information).
If the crash involved a pedestrian or happened near a curb where rideshares stop, the “where exactly were you standing/walking” question becomes critical. A lawyer can help ensure your statement and evidence match what insurers will look for.


