Right after a crash, the best results usually come from acting in the right order. In Waterloo, that often means dealing with busy commuting corridors, intersections, and common pickup/drop-off areas where details can get lost fast.
Do this first (as safely as you can):
- Seek medical care (urgent care, ER, or follow-up) even if injuries feel “minor” at the time. Delayed symptoms are common.
- Request the crash report and note the case number if police responded.
- Capture scene details: lane position, traffic signals, weather/lighting, and where the rideshare vehicle stopped.
- Write down a timeline while it’s fresh: app status, whether the car was actively transporting a passenger, and what you remember about speed and impact.
Then do this:
- Keep every medical document, prescription receipt, and work-related record.
- Avoid giving long, detailed statements to insurers before your attorney has reviewed your situation.


