In the minutes and days after an Uber or Lyft collision, your choices can affect the strength of your case later.
1) Get medical care first
- Even if you feel “okay,” injuries can show up later—especially soft-tissue injuries and concussion symptoms.
- In Illinois, documentation of treatment and symptom timing often matters when insurers question causation.
2) Document the scene while it’s fresh For Streator residents, rideshare crashes often happen in familiar places: intersections near shopping corridors, school-zone traffic patterns, and areas where pickups slow down near curbs.
- Take photos of vehicle positions, lane markings, traffic signals, and any skid marks.
- Capture crosswalks, signage, and lighting conditions (evening rides matter).
- Write down witness names and what they observed.
3) Preserve rideshare trip details If you can access the app, save:
- trip time and route (or screenshots)
- driver name/vehicle info
- any in-app messages or call logs
4) Be careful with insurance statements Insurers may ask for recorded statements early. In many cases, giving details before an attorney reviews your situation can create unnecessary disputes about fault.


