In the minutes and hours after a crash, your decisions can affect police documentation, insurance outcomes, and whether your medical care is properly tied to the incident.
Do these first:
- Get medical care even if you feel “okay.” Some injuries (like soft-tissue damage and head/neck symptoms) can show up later.
- Report the crash if there’s injury, visible damage, or disputes about what happened. A police report can be critical when fault is contested.
- Document the scene if you can: traffic signals, lane positions, crosswalk area, signage, and any hazards near the pickup/drop-off.
- Write down a timeline while it’s fresh—what you were doing in Berwyn (waiting to enter, walking near a curb, crossing after pickup, etc.) and what the other driver/rideshare driver said.
Avoid these early missteps:
- Don’t give long statements to adjusters. Start with basic facts and let your attorney handle the rest.
- Don’t post about fault online. Even casual comments can be used later.


