In the hours after a crash, small choices can affect whether your claim holds up when insurance starts asking questions.
1) Get checked—even if you feel “mostly okay.” Some injuries (neck strain, concussion symptoms, soft-tissue issues) can worsen later. Medical records are often the clearest link between the crash and your damages.
2) Document the scene with a quick, practical checklist:
- Photos of vehicle positions and visible damage
- Road conditions (rain, glare, construction areas)
- Traffic signals, crosswalks, and where you were standing or sitting
- Any witness names and contact info
3) Write your timeline while it’s fresh. Include the pickup/drop-off location, what the driver did right before impact, and any statements made at the scene.
4) Be careful with rideshare and insurance communications. You can share basic facts, but avoid speculation about fault or injuries. Adjusters may use wording to reduce payouts.


