Many Edgewood residents receive care at regional hospitals and surgery centers that serve a broader Pierce County and South Sound patient population. That matters because the systems involved—electronic health records, transcription and templating software, imaging workflows, and clinical decision-support—often span multiple departments.
When an injury happens, the “why” can get buried across:
- perioperative documentation
- imaging reports and follow-up interpretations
- medication reconciliation and monitoring notes
- tool-assisted summaries that may not match what actually occurred
A key part of our work is identifying where the record is incomplete, inconsistent, or overly reliant on automated outputs—then tying those issues to medical causation and the standard of care.


