Before you speak with anyone else—especially insurers—focus on stabilizing your health and documenting your situation.
Do this first:
- Get follow-up care for symptoms that worsen, don’t improve, or raise new concerns.
- Write a timeline (date/time of surgery, when symptoms began, what clinicians told you, and what you were prescribed).
- Save every discharge paper and after-visit summary. If you see references to automated reports, AI-assisted outputs, or “system-generated” documentation, keep that page intact.
- Request records early (operative report, anesthesia record, nursing notes, imaging reports, pathology, and follow-up documentation).
In North Carolina, evidence can get harder to retrieve as time passes—especially electronic documentation and system logs. The sooner counsel begins organizing requests, the better positioned you are to evaluate what’s recoverable.


