Many people first notice the issue when they review records later—often after they’ve already returned home to Mint Hill and tried to make sense of follow-up visits. Common “tells” include:
- Notes that read like summaries rather than direct clinical observations
- References to software tools used during imaging review, planning, or workflow support
- Discrepancies between the operative narrative and what later appears in the chart
- Documentation that seems inconsistent with timing, symptoms, or intraoperative events
In a modern healthcare setting, AI can be used in ways that support clinicians—but support tools also introduce failure points. The key question for a claim is whether the care team met the standard of care, including how they verified information, supervised the workflow, and responded when facts didn’t match the clinical picture.


