Westfield patients often come to us after noticing a pattern:
- A post-op complication that seemed avoidable based on the timeline
- Imaging or test results that didn’t appear to trigger the next expected clinical step
- Operative or progress notes that reference “system-generated” content or automated summaries
- Discrepancies between what you were told and what later appears in the chart
Even if you’re not sure whether AI played a role, the question that matters is how the clinical team used (or failed to use) available information to keep you safe. AI may show up directly—through tool outputs—or indirectly—through documentation workflows and decision-support processes.


