In our experience, concern often begins with one of these patterns:
- Records that read “too smooth”—notes that don’t match what you remember, what your family was told, or what clinicians later explain.
- Unexpected documentation—generated summaries, templated language, or references to software outputs that weren’t clearly discussed during consent or pre-op.
- Imaging or planning questions—when follow-up imaging, pathology, or operative findings raise doubts about whether information was interpreted and acted on correctly.
- A timeline that doesn’t add up—delays, missing confirmations, or unexplained gaps in perioperative charting.
Even if an AI tool isn’t the “cause” in the simple sense, it can become part of the factual story—especially if the clinical team relied on outputs without appropriate verification or escalation.


