In many hospitals and surgical centers across Michigan, clinicians may use systems that assist with documentation, imaging workflows, risk scoring, or perioperative decision support. Sometimes those tools help. But when an error occurs, the key issue is whether the clinical team met the standard of care for verifying information and responding to patient-specific facts.
For Fenton families, the most common frustration is simple: the story you’re told doesn’t line up with what the medical record shows—especially when your chart includes automated language, generated summaries, or references to software-supported steps.


