In a dense city like Somerville—where patients often juggle work, school, childcare, and follow-ups—paperwork can become a second injury. Many people notice problems that feel like “administrative fog,” such as:
- Operative or follow-up notes that read like a summary rather than a detailed account
- Imaging reports that reference automated interpretation or decision-support steps
- Discharge paperwork that doesn’t line up with what you were told in person
- Chart entries that appear in places you didn’t expect (or are missing where you do)
When AI tools are part of the workflow, the issue is often not that “technology exists,” but whether it was implemented and supervised safely, and whether clinicians verified critical outputs before acting. Your job is to recover; your legal team’s job is to translate the record into a claim that can be evaluated fairly.


