AI in healthcare can show up in ways that patients never expect. Sometimes it is referenced directly as “decision support,” “automated documentation,” “clinical intelligence,” or an imaging analysis function. Other times, it appears indirectly through chart entries that seem inconsistent, summaries that do not match the operative narrative, or terminology that suggests information may have been generated or influenced by software.
In Maryland, hospitals and providers may use electronic systems that include automation, transcription tools, risk scoring, and imaging or workflow supports. Even when the system is not “a robot surgeon,” the question is whether the clinical team used tools responsibly and whether any error—human or automated—contributed to harm. That distinction matters, because a strong claim is not about blaming technology; it is about proving that the standard of care was not met and that the breach caused injury.
Many families first realize something may be off when follow-up visits don’t explain the severity of symptoms, when imaging results appear delayed or misread, or when documentation creates a timeline that doesn’t fit what they experienced. If AI-related language appears in the record, it can be a clue that additional investigation is needed, including review of how the tool worked, what data it used, who supervised it, and what safeguards were in place.


