In La Puente, many residents receive care across multiple facilities and networks—urgent follow-ups, imaging centers, specialist referrals, and repeated appointments. That matters because surgical injury cases often turn on how information traveled and when key findings were acted on.
We regularly see problems that show up in the “in-between” steps:
- Imaging or report turnaround delays after surgery
- Conflicting documentation across hospital and outpatient systems
- Automated summaries that don’t match operative details
- Follow-up visits where symptoms raised red flags but action lagged
When AI tools were used to draft notes, interpret images, or support clinical workflows, the question becomes: were outputs verified and supervised appropriately, or did the system’s presence contribute to gaps in patient safety?


