In Imperial, follow-up care often involves multiple appointments, referrals, and imaging that may occur across different facilities or providers. When the process is spread out, it’s easier for critical details to get lost—especially when electronic systems are involved.
If your chart includes unusual phrasing, generated summaries, or references to software used during planning or interpretation, that doesn’t automatically mean negligence. But it can create a record gap that insurers try to exploit—by arguing the documentation is incomplete, or that the tool was only “support,” not a contributing factor.
That’s why we prioritize two things early:
- Pinpoint where AI/software appears in your surgical and perioperative timeline
- Request the underlying system documentation needed to evaluate supervision, warnings, and reliance


