Insurance adjusters often move quickly—requesting statements, asking for “clarifications,” and pushing for early resolution before medical care is fully documented. In Texas, you also want to be mindful of deadlines that can apply to injury claims.
Even if you feel embarrassed or “it wasn’t that bad,” don’t assume the case will take care of itself. A short delay in getting checked or gathering scene evidence can give the defense an opening to argue the injury isn’t connected to the fall.
What to do early:
- Get medical evaluation and follow up as recommended.
- Photograph the stair area (lighting, handrails, step condition, any debris or obstructions).
- Write down a timeline: where you were in Sherman, what you saw, what you stepped on, and how you fell.
- Request an incident report if one exists.


